UPDATE: It helps to stay calm and communicate clearly what desires and needs are. Judah is AWESOME--open to discuss and easy with whom to communicate. He offered solutions I... Read MoreUPDATE: It helps to stay calm and communicate clearly what desires and needs are. Judah is AWESOME--open to discuss and easy with whom to communicate. He offered solutions I had not thought about. And, Michelle, who answers the phone, the first voice that answers is beyond incredible and awesome! Such a positive experience communicating with her. Recommendation is that folks should not just act out of anger if disappointed and post a derrigatory review of a business, but rather should call and ask to address it. It may not happen the moment an individual calls,but it will happen and took less than 24 hours, when I was scheduled for a phone visit about my concerns and questions. And, perhaps, MJ was just off her game and needs the benefit of the doubt. I was informed that my experience would be communicated with her. I can not imagine that this firm would hire a person who was not commensurate with the experience I have had with Judah P, partner, and the lovely Michelle Initial review posted Fec Feb 28, 2022 What is ever so positive is the gal who answers the phone is incredible. I also really appreciated and enjoyed meeting with partner Judah Peters in 2013 and felt very comfortable and confident . I rate that a 5+. Now, what I rate as a 0: I called and spoke with the accounting lady, MJ (actually, she returned my call). They have had $1800 since 2013, and she says it's "non- refundable," although the process not started because of issues with my health and life situation. I didn't appreciate the tone and her combative style of being told by her something happened, like a phone call, when I clearly know that I never spoke directly to an attorney, other than Judah P. In my initial free consultation , when I met him in person in 2013. I left a very honest, clear voicemail for her, highlighting the tragedies in my life since 2015. So, I assume that she listened to its entirety. I was asking for a discussion about a partial, if not 100% (🙏) refund . She presented as devoid of any compassion and is clearly a pit bull in managing their money. I have integrity , am honest, and communicate well with requests. I don't expect her to be a therapist. I do expect that she could demonstrate more compassion while remaining clear about what she could and couldn't do. I also expect that she could at least offer to go consult with a partner or arrange to have me consult with a partner. DIDN'T HAPPEN. My initial response, out of anger, was to write a scathing review, with only the negative aspect of dealing with this firm (MJ today); however, after I posted it, I went back within minutes to edit and instead post this review. I also called and scheduled to speak with Judah tomorrow. I know it's a long shot and likely non-refundable, but I'm going for a miracle, basically, because no work was done and I'm hoping there is some compassion and an exception, once he hears my story. Read Less